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Incorrect storage usage or number of files in My Account

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うな

Even if I delete unnecessary files in the folder managed by this account and there is nothing in the folder, the storage capacity of 9.7GB may be used.

Can you please take measures so that the storage capacity is displayed normally?

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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