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Upgraded from Personal Pro to Business yesterday and files are gone.

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Micah Piccirilli

All of the file folders still exist in Box and they have the right folder sizes but, inside the folders there is nothing. Please assist. This is a very urgent request.

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  • Rona

    Hi Micah, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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