Change phone number and can't 2FA
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Hello. My Colleague has 2FA enabled but she changed phone number this, She can't access the SMS confirmation. Can you help her, please?
The email account is <personal information-redacted>
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Hi Kaewkawee,
Welcome to Box Community and glad to assist!
You can open a ticket without the need to login to our Support page. By using this link the end user would be able to open her ticket.
We'd love to further assist!
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