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Incorrect Used Storage Calculation (Box Enterprise Account)

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Zhi Ren

I am experiencing incorrect used storage calculation issue for my Box account (Account Type: Enterprise). I would greatly appreciate it if you could help resolve it. 

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  • Rona

    Hi Zhi Ren, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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