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Box Drive "Windows Restart" error in Dell XPS

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Cali Chan

Hi,

I recently purchased a Dell XPS 13 Laptop with Snapdragon CPU and when I tried to install the Box Drive, the 'Windows Restart" messages keep pop up no matter how many times I restarted the laptop. Is Box Drive not supporting Snapdragon CPU? Is there any other way I can install the Box Drive?

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  • Rona

    Hi Cali,

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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