Box Status

Cannot create or move the folders on Box

Répondu
S’abonner
New post
Marija Egorova

Hi, 
I have the editor rights and trying to create a new folder or to move one and I get this error message: 

''An error occured trying to copy your item to ''NameOfFolder''.

How this issue can be fixed?

Thanks

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Marija, 

    Welcome to Box Community and glad to assist! 

    Please follow these troubleshooting steps to fix your error. 

    • Updating your browser to the latest version
    • Clearing your browser's cache
    • Using Box with an alternate browser, computer, or network. 
    • Restart your machine. 

    Hope it helps! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.