Box Status

Unable to add a user

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Quinn Hainline

Hi team,

 

I'm unable to add a colleague to our Box account-- error is saying he already exists as a user, but I had him delete the account and am still getting the same error. Can anyone assist?

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  • Ann

    Hi Quinn,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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