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  • Kellie Colley

    Does anyone monitor this board???

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  • Ann

    Hi Kellie,

    Welcome to Box Community!

    To assist you with your cancellation request, please contact our Cancellations team directly at cancel@box.com.

    Thanks for posting! 

    Best,
    Ann

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  • Kim Wagner

    FYI, this doesn't work. Not for me at least.  There is no email that does not return this message, including "cancel@box.com""

    Box does not provide direct technical support to users of our Individual plans. If you rely on Box for your business, we highly recommend upgrading your account to receive the support you need via email and chat. Users of our individual plans may seek assistance from the Box Community.

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