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Box Shared Link Requiring Login

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Gus Vaughn

This morning it seems our clients are not able to access any of our shared links and are getting redirected to the login screen. Is there a work-around or fix to this? This is a critical use case in our business.

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  • Rona

    Hi Gus, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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