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preventing me from uploading any more files

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Jane Fkitzgibbon
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I'm experiencing an issue where Box is showing that I’m using more storage space than I actually am. As a result, it’s preventing me from uploading any more files, even though I haven’t reached the limit. Is there ed fin a script or solution to resolve this discrepancy? 

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  • Rona

    Hi Jane, 

    Welcome to Box Community and glad to assist! 

    Upon checking, you don't own a folder and there's no collaborated folders. Where did you get the storage error?

    We'd love to further assist! 

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