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Modifying the domain name in account and billing settings

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My current plan is Business Starter.

I need to modify the domain name in account and billing settings, but does not show.

Instead, it says "To add or change a domain on your account, please create a ticket via Support"

Sent email to billing@box.com and got the case number, but nobody reply after that.

 

I have set up a custom domain in Enterprise settings, but that is not what I am looking for now.

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  • Rona

    Hi there, 

    Welcome to Box Community and

    Please sign in with your Business account and contact Box Product Support here.

    We'd love to further assist!

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