Box Status

Account recovery

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Ange Amichia
I am trying to recover an old account I had since the email has change I no longer have access to the email but I know the account info. I tried a couple months ago to get help but was unsuccessful and since box doesn’t gave a toll free number I am lost as to what to do
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  • Rona

    Hi Ange, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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