Box Status

Box folders are not visible to collaborative user

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Catalyst Super-Admin

There are three collaborative users added while creating the platform apps. Out of three users, one user email was deprecated. Now i am trying to access box folders using one of the collaborative user. But not visible those box folders if i logged in with any of the other collaborative users.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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