Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

How to let guests download files from Box?

En avant Répondu
S’abonner
New post
easpex

This seems like a very basic feature, alas I don't see any information on Box site nor on Google how to do this. I uploaded files to a folder in Box and I want to share those files (image files) with people who don't have Box accounts. The closest solution I found is to send them s shared link BUT then the images can be viewed BUT not downloaded!

 

Looking forward to suggestions!

0

Commentaires

5 commentaires

Date Votes
  • maryb

     

    You're on the right track. Shared Links by default allow downloading. See https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Linksfor lots of info on Shared Links.

    MaryBeth

    -2
    Actions pour les commentaires Permalien
  • easpex

    Do I have to own a paid Box account? I have a free one. So when I click on get shared link, another window opens where the Enable downloads checkbox is inactive for me. This is the screenshot:

    Screen Shot 2017-04-29 at 20.08.43.png

     

    0
    Actions pour les commentaires Permalien
  • maryb

    Downloads are available for free accounts as well. I have a free account as well as an enterprise one and the checkbox is both available to my free account, and it's checked by default.

    I'm at a loss here. I wonder if it could be related to the file type. This isn't a Box Note, is it? I suggest you click the link in the top right of community.box.com to CONTACT BOX SUPPORT.

    And when you find out what's up, please report back here.

    MaryBeth

    0
    Actions pour les commentaires Permalien
  • easpex

    Found the issue: In Account Settings->Content & Sharing ->Let link viewers preview the shared item only

     

    Now I changed it to: Account Settings->Content & Sharing ->Preview and download the shared item

     

    and now it works

    0
    Actions pour les commentaires Permalien
  • maryb

    Account settings!! I'll have to remember to look there in the future. 

    Kudos to you for figuring it out.

    MaryBeth

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.