Registering new account fails

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  • France

    Hi Roman,

    Welcome to the Box Community and thanks for your post in the forum!
     
    Has the person made another attempt to register for an account, yet? There can be quite a few reasons for this error message to come up.
     
    Please have your friend submit a support ticket here: https://support.box.com/hc/en-us/requests/new as this may require specific account information to resolve.

    Thanks for your participation in the Community!

    Best, 

    France

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