Bock Sync not backing up files
I have a faculty member that uses Box Sync to back up files but after a while of running the software just stops. No error msgs are shown but it just stops. Files are not backed up or anything. I have tried re-installing the software but that doesn't work. It seems like its running at first and the file counter is going up but it never finished. Any ideas?
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Hi Joshua,
Welcome to the Box Community and thanks for your post in the forum!
It appears an agent is already working with you on a ticket to help to look into this.
Please continue working with her and if you have further questions, please let the support representative know.
Thanks again for posting and have a nice day!
Best,
France
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