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Downloading PDF's to Box Drive

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Sunil Botadra

I have Box Drive v2.18.117 installed on my Mac that is running macOS Big Sur v11.0.1

 

Every time I download a PDF document from the web and try to save it to a folder in the sync'd box drive, it shows us as a "download" file and never does download the PDF.

The same PDF if I save it to my desktop, works just fine and downloads as a PDF.

So, I have to download a file to my desktop, then move the file to box drive.

Anyone else experiencing this same issue? What is the fix for this?

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  • France

    Hi Sunil, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

    Thanks for your patience!

     

     
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