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I was unable to download

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When trying to download files to the box, it returns a network error.
Before, I even downloaded it, but only 22 bytes of the file and this file is incomplete.
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  • Rona

    Hi there,

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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