Authenticator App

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Eduardo Guerreiro

• 25 février 2025 13:24

Hi,

I no longer have access to the authenticator app and my backup codes no longer work, please I need help logging into my account.

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  Rona

  • 26 février 2025 22:11

  Hi Eduardo, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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