Lost files after transferring ownership

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Andrea Leidig

• 13 mars 2025 23:01
• Modifié

The current owner of the file tried to transfer the file to me, and now neither one of us can see the file. 

Please help!

 

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  Rona

  • 18 mars 2025 21:36
  • Modifié

  Hi Andrea,

  Welcome to Box Community and glad to assist!

  How did the file got transferred? Please provide the method you've used to accomplish the file transfer. 

  We'd love to further assist! 

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  Andrea Leidig

  • 10 avril 2025 16:19

  The file was transferred through box by selecting transfer ownership, by the old owner to me and to Josh Weeks, the admin on our account.

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