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Does Box have actual tech support??

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Kent Orr

I am having trouble accessing a file and have been all over the tech support pages to no avail.  Is there an actual tech support group with Box? I am about ready to cancel my subscription.  

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  • Rona

    Hi Kent, 

    Welcome to Box Community and glad to assist! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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