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Adding existing users to an organization/business account

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Charles T Lake

I just bought 4 users for an upgraded Box account.  I tried adding 3 of my coworkers, but I get an error message that they already have a box account.  How do I add them to the main corporate account (mine)?

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  • Rona

    Hi Charles, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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