二段階認証について(About Two-Factor Authentication)
Répondu
boxアクセス→アカウントログイン成功→二段階認証でコードがわからない為ログインができません。
二段階認証の解除をお願いできますでしょうか？
補足：
・対象者はログインができずフォーラムに投稿できない為、私が代理で投稿しています。
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When accessing Box → Account login successful → Unable to login because I don't know the two-factor authentication code. Would it be possible to disable the two-factor authentication?
Note: ・I am posting on behalf of the affected user who cannot post to the forum because they cannot log in.
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Hi there,
Welcome to Box Community and glad to assist!
For security and privacy reasons, kindly have the affected user to reach out to Box Support. Here's where the user could submit a ticket.
Thanks for posting!
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