Inquiry Regarding Box App Publication and Maintenance - SIOS Technology Inc.

Dear Box Support Team,

My name is Taniguchi, and I am from SIOS Technology Inc.

We are currently utilizing an application that we developed for OAuth2 authentication. We are now looking to publish this application and would appreciate your guidance on the following matters.

Background:
Our current application is not published. As a result, for customers who have the setting "[Disable unpublished apps by default]" enabled, they are required to register our application ID as a custom app. We are considering publishing our application to eliminate this manual step for our customers.

Questions:
1.Regarding Periodic Reviews/Re-applications:
If we publish our application, will there be a need for periodic reviews or re-applications?
We are curious whether this is a one-time process or if annual application procedures will be required.

2.Impact on Existing OAuth2 Refresh Tokens:

If we publish our application, will there be any impact on the OAuth2 refresh tokens that have already been issued using the current, unpublished version of the app?

We are concerned about potential disruption to our customers who are currently using the service if these tokens become unusable.

Thank you for your time and assistance.

Sincerely,

Kenichi Taniguchi
SIOS Technology Inc.

サイオスコーバス

8 juillet 2025 01:15

This matter is now closed based on the following responses:

App publication is a one-time process; no update work is required.
Publishing the app will not affect issued refresh tokens.
- Note: While unpublished apps are enabled by default, published apps may be disabled by default, so please be aware of this.

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