Signed up for an annual fee in error

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Jeffrey Knowles

• 20 juillet 2021 20:01

Hello

I am new to Box and signed up in error as my files were too large to send. I now want to cancel as I do not know how much I was changed?

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  France

  • 20 juillet 2021 21:00

  Hi Jeffrey, 

  Welcome to the Box Community and thanks for your post!

  This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.

   

  Kindly check your email for details and updates.

   

  Best,

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