“Sales” can’t be opened because the original item can’t be found.

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Margaux De bellissen

• 18 octobre 2021 11:17

Direct edit from folder is not working anymore.
I currently have to download, edit and upload the files 

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  France

  • 19 octobre 2021 20:53

  Hi Margaux, 

  Welcome to the Box Community!

  I understand you encountered an issue accessing your Box Drive folder.

  Can you try to uninstall and then re-install Box Drive from your computer and see if that helps resolve the issue for you?

  To re-install Box Drive, if you are running the following macOS, you may follow the steps in this article.

  • macOS Big Sur (11.5 and above), and
  • macOS Monterey (12 and above)

  Let us know if you have questions and we will do our best to help you!

  Best,

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