Box has stopped loading files at all office locations

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Beverly Sepulveda

• 9 novembre 2021 21:39

Box users cannot access the files in the box account.

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  France

  • 10 novembre 2021 20:51
  • Modifié

  Hi Beverly, 

  Welcome to the Box Community!

  Are your users seeing any sort of error message when trying to access files? Would you mind sharing a screenshot and provide details on what the issue so we can share out insights?

  Looking forward to hear from you!

   

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  Beverly Sepulveda

  • 10 novembre 2021 20:12

  Hi France,

  Apparently, there was an accounting miscommunication and it has been cleared up. The box system is functioning again as expected at all of our offices.

  Thank you, Beverly

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