Box Status

Am not account administrator but my card pays for account. She left. Need to update.

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Ivelisse Estrada

Although I am not the account administrator, my purchasing card pays for my department's subscription. The old account administrator left, and now I don't have access to invoices. Can you please update so I can file finance paperwork.

Thank you.

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Date Votes
  • France
    • Modifié

    Hi Ivelisse,

    Welcome to the Box Community!

    I see that we’ve already addressed this issue via a ticket with the Billing team. Please reach out if there’s anything else we can assist with.

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