Storage space cannot be upgraded
Hello, this is my registration email: [personal information--redacted] , I need more storage space, but I tried many times and couldn't upgrade. My credit card has no problem with the bank. Please guide me to upgrade my box storage space. Thank you.
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Commentaire officiel
Hi there,
Welcome to the Box Community!
Box Billing team can help look into the issue with your upgrade.
Kindly send an email to billing@box.com and one our billing representatives will reach out to you to investigate on this.
Thanks for posting and let us know how else we can assist you!
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