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Recover folder in trash?

S’abonner
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Shiela Reaves

Hello! Can you work a miracle ??

1) I deleted a folder today on Box.ORG  -- BUT it is not in my trash and I need to restore it ASAP:

2) Surprise -- Box.ORG is synced with a box.COM. We did not know this syncing existed. I own the Box.ORG while my friend owns the box.COM.

3) Today, Feb 11, when I deleted the folder on Box.ORG it ALSO deleted on Box.COM account owned by my friend.

Can you work a miracle? We need this folder back for a committee of several people. Thank you.

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  • AJ

    Hi Shiela,

    Welcome to the Box Community! 
     
    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon, please check your email for updates. 
     
    Best, 
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