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Box Status

Can't upgrade Box personal Pro

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MC Project

I'm can't upgrade Box to Box personal Pro 

Error message show  " There was an error processing your request.

Your account needs further verification, please submit a ticket at support box.com "

 

Pls find attachment

(redacted)

0

Commentaires

1 commentaire

Date Votes
  • AJ

    Hi there,

    Welcome to the Box Community.
    I'm sorry to hear about the trouble on submitting your payment information.
    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You may also include the exact error message or a screenshot of the error that you encounter to help the team investigate this for you.
     
    Best,
    0
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