Recover deleted files

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Peter Aytug

• 1 mars 2022 17:21

Hi,

I was able to recover deleted folders from my trash, but the folders are empty.

I cannot find my files inside. Please advice.

Sincerely,

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  France

  • 1 mars 2022 20:50

  Hi Peter, 

  Welcome to the Box Community!

  Please take a look at this article to learn more about managing your Trash and using filters to locate the deleted items from your account:

  https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

  As noted on this article, we apologize however we are unable to support file recovery for our Free Individual plans.

  Thanks for posting and please let us know if you have any questions! 

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  Henry

  • 16 juin 2023 05:36

  Hi there, I’ve upgraded to a paid subscription, can I recover my files now?

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