the owner email is old and she cant make me admin

S’abonner

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dvori liberow

• 16 mars 2022 12:26

0

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  AJ

  • 16 mars 2022 20:14

  Hi Dvori,

  Welcome to the Box Community! 

   

  It would be best if you can provide the details regarding your concern for us to investigate further and provide you a resolution.

   

  If the email associated with the account is no longer active but can still access the account then the user can just add a new email and make this as the primary.

   

  Here are links to check on about logging in to Box. 

  https://support.box.com/hc/en-us/articles/360043695174-Logging-in-to-Box

  https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail

   

  Best,

   

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