Storage display status (trash can is empty)
Storage information is incorrect I'm not using capacity The specified capacity does not increase even if the file is deleted
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Commentaire officiel
Hi Manabu,
Welcome to the Box Community, I'm happy to help!
I went ahead and ran a script that will recount all of the files and how much storage is being used in your account, sometimes Box caches previous file counts and storage amounts causing a data inconsistency. You should now see the correct storage size available in your Box.
Thanks for reaching out and let us know how else we can help!
Best regards,
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