Phone number not working

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Kris Tiedt

• 20 avril 2022 12:42

Hi,

 

I have been invited to box by my employer. I go to step 1 of the verification system and the system does not do anything when I put my phone number in. 

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• 

  AJ

  • 20 avril 2022 19:31

  Hi Kris,

  Welcome to the Box Community! 

   

  I'm sorry for the confusion. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

   

  Best, 

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  Maurice Carr

  • 25 mai 2022 17:03

  Similar situation where I put my number in the two step verification SMS section but when press continue, it says it has no record of my number. Don't know

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