Restore file without version history

S’abonner

New post

Erin Gundy

• 25 avril 2022 18:44

I am wondering if someone from Box support can restore a file for me. It was accidently overwritten, and I am on a free account, so I cannot restore previous versions. The previous version has important info and was not saved elsewhere. Please advise.

0

• Commentaire officiel

  

  Aira

  • 26 avril 2022 06:07

  Hi there, 

  Welcome to the Box Community!

  I apologize, however, Version History is not available for your type of account. Information can be seen in this article: https://support.box.com/hc/en-us/articles/360043697054-Accessing-Version-History

  Thanks!

  Actions pour les commentaires Permalien
• 

  Box User

  • 17 juin 2022 08:46

  Hi, I have a similar issue, a file on Box has become corrupted, but I am on a nfree account. If I change to a paid account will I be able to access the version history for that file, or does it only start storing previous versions from when you upgrade?

  0

  Actions pour les commentaires Permalien
• 

  Harish

  • 17 août 2022 17:08

  If I upgrade from free version, will I be able to access version history from the past when I was a free user or are versions only created and stored from the time the upgrade happens?

  0

  Actions pour les commentaires Permalien

Cette publication n’accepte pas de commentaire.