Box Status

Missing files

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Box User
Hi, I received an alert about a new login originating from a different country to the one I’m in. I removed the authorisation and changed my password, but all my files are missing. Can you help me recover them?
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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    I will have to create a ticket for your since this issue needs to have some personal information. Please check your email for updates. 

    Thanks!

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