Box Status

missing files

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Kevin Rhodes

Many files I have put in Box are now gone.  How do I retrieve them?  I have tried to find a phone number for customer support.  Is there a number to call?  (it seems pretty crazy that I pay a fee to use Box and there is no customer service)

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    I have created a ticket for you and kindly check your email for updates. 

    Thanks!

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