Add & Delete users

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Claire Roubinas

• 10 mai 2022 15:28

I have admin status but no add user tab appears when I click on users and groups.  Is it also possible to delete users?

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  AJ

  • 10 mai 2022 19:41

  Hi Claire,

  Welcome to the Box Community! 

   

  I suggest that you check this article from our Box Product Support page about adding seats.

  https://support.box.com/hc/en-us/articles/360043695374-I-Have-More-Users-Than-Seats-Error

   

  Best,

   

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  Claire Roubinas

  • 11 mai 2022 08:03

  Thanks AJ, but we have 4 out of 5 seats used and no external users, so I would have thought I could add another user as the 5th seat?

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