Please reset my storage calculation

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Box User

• 14 mai 2022 01:42

Hello, I'd like for the support team to please run the script that resets my storage calculation; there seems to be an error on my end. Thanks!

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• Commentaire officiel

  

  Aira

  • 15 mai 2022 23:36

  Hi there, 

  Welcome to the Box Community! 

  I've cleared your storage and it should be updated on your end now. You may check this article as to why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks!

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