Storage limit reset

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Elixir

• 22 juin 2022 23:47

Hi There

I currently have no files in my account (just a couple of empty folder) but am showing as out of storage (as below). I believe you can run a script to reset my storage. Can you do this?

Cheers

 

 

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• Commentaire officiel

  

  Aira

  • 23 juin 2022 01:11

  Hi there, 

  Welcome to the Box Community! 

  I have cleared your storage and it should be updated on your end now, Kindly check this article as to why this issue occur: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks!

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