box drive/box online slowness

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Ronnie Siew

• 8 juillet 2022 02:09

issue on box drive/ box online both

-insufficient permission

-slowness loading 

-blank page 

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• Commentaire officiel

  

  France

  • 8 juillet 2022 19:35

  Hi Ronnie,

  Welcome to the Box Community, I'm happy to help!

  I'd like to confirm if you are still experiencing this issue. We've received similar reports from users and this has been updated on our status page around the same time you posted this issue which impacted those using the Box Webapp and desktop apps such as Box Drive. Our internal team has confirmed that this should now be resolved and all services are confirmed fully functional. 

  For more details, please visit:  https://status.box.com/incidents/mrjw90q3nw2h 

  Regards,

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  Ronnie Siew

  • 12 juillet 2022 03:19

  Hi France, as the global outage has been resolved and no further questions. thank you very much.

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