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How do I receive the 10 gig for downloading the app?

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Box User

Hi,

According to an email I received, if I download the mobile app I qualify for a free 10 gig of storage. So I downloaded the mobile app. How do I receive the 10 gig? Who do I need to contact? I am unable to find out any information.

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  • AJ

    Hi there,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504. You may also include the screenshot that you downloaded the Box app.

    Best,

     

     

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