Haven't received additional 10GB for downloading mobile app

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Randy Hagan

• 14 août 2022 16:05

I downloaded your mobile app for my android phone, and have not received my additional 10GB of space for my account. Please help.

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• 

  France

  • 15 août 2022 20:30
  • Modifié

  Hi Randy,

  Welcome to the Box Community! I'm happy to help.

  I understand that you have not received the additional storage for downloading and installing the Box mobile app. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this with you.

  Best Regards,

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