Need to Access to Account

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Emily DuBay

• 16 août 2022 19:39

Hello,

Our Box admin is no longer employed at OIA Global. I need access to our account to give ownership to other employees.
This is urgent so I'm hoping for a timely response.

Best, 

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• 

  AJ

  • 16 août 2022 20:07

  Hi Emliy,

  Welcome to the Box Community! I'm happy to help.

   

  I see that you are on a free/personal account. It would be best if a managed user under this admin contact us to better check on this matter and to gather more information. Please note that phone support is only available for business accounts and higher.

   

  Best,

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  Emily DuBay

  • 18 août 2022 16:32

  How can we resolve the issue if our past admin is no longer at OIA?

  We need to get this solve ASAP.

  Thank you,

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