failed to sync

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ZIV RAN

• 3 septembre 2022 22:45

Even though the app says synced actually the files did not sync. I checked online and the files are not there

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  ZIV RAN

  • 4 septembre 2022 19:38

  Actually what happened is, I reinstalled box sync after a crash but now it syncs to a different folder than before and

  there is no obvious option to make it  sync to the old folder which remains intact.

  Is there any way to make the app sync to the same old folder ?

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  AJ

  • 5 septembre 2022 17:59

  Hi Ziv,

  Welcome to the Box Community! I’m happy to help.

  Please refer to this community thread for us to continue with your concern.

  https://support.box.com/hc/en-us/community/posts/9261712260627-Box-sync-has-yellow-circle-next-to-it

  Best,

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