unable to sign in/change email
I'm unable to change my email on my current paid account to my work email because that work email was used for the free trial. I filled out a ticket and the reply was to fill out another ticket with unable to sign in.
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Hi Mateo,
Welcome to the Box Community! I'm happy to help.
I went ahead and created an internal ticket for you to get this issue addressed. You should be receiving an email confirmation shortly.
Please check your email for details and updates from our team.
Best regards,
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