Box Status

Box Drive on Windows won't work

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Sungjun Ji

I've downloaded the setup box x64.msi from your website,

installed it and logged into my account.

But nothing shows up when I double click on the box icon after I log in

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3 commentaires

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  • Glen Reid

    Same Issue on new Surface Pro with Windows 11 21H2.

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  • Jacob Shepherd
    • Modifié

    I have a similar issue.  I logged in, but it still says it's not logged in.  I found out there's a Box Sync program that works instead of Box Drive.  No idea what the difference between the programs is.

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  • Humberto Higuera

    Same issue here. Several reports in the community with no solution. I also put a post in the community and just noticed it was marked as solved which is not true!  Support for individual users is not an option anymore with Box so good luck for us getting this resolved :(  

    Jacob, FYI Box Sync will copy all the files to your hard drive. Box Drive "stream" the files... basically download them as you use them so it doesn't use the total space in you hard drive... similar to what One Drive from Microsoft does

     

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