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Multifactor authentication

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Nuala Ronan

I set up multifactor authentication and when collaborators receive the email it looks like they are asked to "buy a box account". These are verified collaborators on a paid account - how do i get rid of this blatant marketing from BOX 

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  • AJ

    Hi Nuala,

    Welcome to the Box Community! I'm happy to help.

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

    Please check your email for updates. 

    Best, 

     

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