Robert Lott

1. Communauté
2. Support Forum
3. Error while editing a user

Hi Mohamed- Welcome to the Box Community! We've created a ticket for this issue.   

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• Robert Lott
• 25 janvier 2022 16:22
• 0 vote

Commentaire officiel

1. Communauté
2. Support Forum
3. removing a domain from domain management

Hi Ash-- Sorry, we misunderstood your request. I created a ticket so we can remove this. 

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• Robert Lott
• 25 janvier 2022 13:43
• 0 vote

Commentaire officiel

1. Communauté
2. Support Forum
3. files missing, web app not working, discrepancies between box drive and web app

Hi Marina, I'm sorry for the experience you've had, and I've escalated the case internally. When a there's a very large file operation that takes place, there can be a delay before the content beco...

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• Robert Lott
• 14 septembre 2020 10:28
• 0 vote

Commentaire officiel

1. Communauté
2. Support Forum
3. If I cancel at any time, will I be refunded the remaining time left on my account?

Hi Laura! You'll want to choose a monthly plan. If you choose an annual plan, you're not able to cancel midway through your term. For more information on your specific case or to change your trial ...

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• Robert Lott
• 1 septembre 2020 11:31
• 0 vote